Regulatory Notice and complaints

I am Daniel McAfee, a solicitor of the Senior Courts of England and Wales, authorised and regulated by the Solicitors Regulation Authority (SRA number 8015561), practising as a freelance solicitor on my own account. I provide the agreed advice personally.

My business is not a separately SRA-authorised law firm. You can check my details on the SRA register at sra.org.uk.

I give independent legal advice on the document you are asked to sign, as described in my Terms. Independent legal advice is not a reserved legal activity. I do not carry out reserved legal activities, such as conveyancing or conducting litigation, through this service.

You can ask me for details of my insurance at any time.

If you are unhappy with my service, please contact me at hello@danielmcafee.co.uk or daniel@ila-hub.com. My complaints procedure is in my Terms (section 13).

If you remain dissatisfied after my final response, or eight weeks pass without resolution, you may be able to refer the complaint to the Legal Ombudsman, subject to eligibility and time limits. You must usually refer it within six months of my final response, and within one year of the problem happening or of when you should reasonably have known about it. The Ombudsman's Scheme Rules allow exceptions.

Professional conduct concerns can be raised with the SRA at sra.org.uk.